Terms of Use

1. Acceptance of these terms

By accessing or using Magen (the “Service”), you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the Service.

The Service is operated by the National Jewish Advocacy Center (“NJAC”), a U.S. nonprofit organization (EIN 84-5075213). Other legal and advocacy organizations also use Magen to handle their own cases.

In these Terms, your Filing Organization means the organization that holds your report and would prepare and file your complaint: NJAC if you came to Magen directly, or the partner organization whose intake link you followed. Magen names that organization to you before you authorize anything, and it is named on the authorization you sign. These Terms say “NJAC” only where the operator of the platform is meant. On many reports the two are the same organization; on a report that reached Magen through a partner organization’s link they are not, and NJAC cannot see that report unless the partner asks it to join.

2. Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you should review these terms with a parent or guardian. By using the Service, you represent that you meet these requirements and that any information you provide is accurate and complete.

3. What Magen does

Magen helps individuals document antisemitic incidents and prepare Title VI complaints. The Service uses AI to ask follow-up questions and generate a draft complaint based on the information you provide. A lawyer at your Filing Organization reviews what you submit. If that review concludes the complaint should go forward, and you give written authorization, your Filing Organization may file it with the U.S. Department of Education’s Office for Civil Rights or another appropriate agency on your behalf.

Your authorization runs to your Filing Organization. It extends to another organization only where a lawyer determines that organization should act as a co-filer on your complaint, or that your complaint should be filed jointly with others against the same institution — and you agree that your Filing Organization may share the information you provided with such an organization for that purpose.

Separately from that, your Filing Organization decides how much of its cases the other legal and advocacy organizations working the same school can see. Most share only an anonymized one-sentence summary that does not identify you, and an organization that wants more must ask. Your Filing Organization may instead choose to make its cases readable in full to those organizations’ lawyers, which includes your name and contact details; asking that your name be kept out of the complaint does not change that, because it is a choice about the complaint and the documents filed with it, not about which lawyers may read the case.

4. What Magen does not promise

Submitting a report does not obligate your Filing Organization to take any action. After reviewing your report, it may decline your matter, may hold it to be filed later alongside other incidents at your school, may ask you for more information, or may take no action at all. Any view a lawyer expresses about the strength of your matter is an opinion, not a prediction of what will happen.

The Service is limited to preparing and, where you authorize it, filing an administrative civil rights complaint. Your Filing Organization does not, through the Service, represent you in court or pursue monetary damages, restitution, or other compensation on your behalf. If your situation calls for a lawsuit, a claim for damages, criminal charges, or advice about your own legal position, you should consult a lawyer.

5. Filing deadlines are your responsibility

A complaint to the Office for Civil Rights must ordinarily be filed within 180 days of the most recent discriminatory act. OCR can waive that deadline in narrow circumstances, but a waiver is never guaranteed. Other deadlines, including statutes of limitations on any court claim you may have, may also apply to your situation and may be shorter.

Submitting a report through Magen does not file anything with any agency or court, and it does not pause, extend, or reset any deadline. Deadlines keep running while your report is being reviewed, while it is waiting on information from you, and after a lawyer has declined it.

It is your responsibility to make sure any step you want to take is taken in time. If a deadline is close, you can file a complaint with OCR yourself (opens in a new tab) at no cost and without a lawyer. Do not rely on Magen, NJAC, or any partner organization to preserve a deadline for you.

6. Not legal advice

Information provided through the Service, including AI-generated drafts and general explanations of Title VI, is for informational purposes only and is not legal advice. Your use of the Service does not by itself create an attorney-client relationship with your Filing Organization, with NJAC, with their lawyers, or with any affiliated person.

An attorney-client relationship is formed when a lawyer reviews your report and agrees to take your case, or when you and NJAC sign a written engagement agreement — whichever happens first. Submitting a report, and the review that follows it, do not by themselves mean your case has been taken. Until a relationship is formed, do not act or refrain from acting based on anything you read in the Service without seeking advice from a qualified lawyer in your jurisdiction.

7. Your responsibilities

When you use the Service, you agree to:

• Provide truthful, accurate, and complete information. Filing a false government complaint can carry serious consequences.
• Only upload evidence you have the legal right to share.
• Tell us if a lawyer already represents you on this matter, or if you hire one while your report is open. We need to know so we do not act in a way that conflicts with your own counsel.
• Keep your account credentials secure and notify us if you suspect unauthorized access.
• Use the Service only for its intended purpose and not to harass, defame, or harm others.
• Comply with all applicable laws and these Terms of Use.

8. AI-generated content

The Service uses large language models to draft complaints and suggest follow-up questions. AI output can contain errors, omissions, or mischaracterizations. You are responsible for reviewing any AI-generated content for accuracy before approving it. A lawyer at your Filing Organization also reviews every complaint before filing, but that review does not relieve you of your duty to confirm the facts are correct.

9. Your content

You retain ownership of the information, evidence, and other content you submit to the Service (“Your Content”).

You grant NJAC, as the operator of the Service, a non-exclusive, royalty-free license to use, store, process, and display Your Content as needed to run the Service and to comply with legal obligations. You grant your Filing Organization the same license for the purpose of preparing and filing your complaint. Where a lawyer determines that another organization should act as a co-filer on your complaint, or that your complaint should be filed jointly with others against the same institution, that license extends to that organization for the same purpose. It extends no further.

You also grant NJAC the right to use aggregated, de-identified data derived from Your Content for research, advocacy, and program improvement.

10. Our intellectual property

The Service, including its design, text, graphics, logos, and software, is owned by NJAC or its licensors and is protected by U.S. and international intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service except as expressly permitted.

11. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. NJAC does not warrant that the Service will be uninterrupted, error-free, or secure, or that any complaint filed through the Service will result in any particular outcome.

12. Limitation of liability

To the maximum extent permitted by law, NJAC and its directors, officers, employees, volunteers, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages. NJAC’s total liability for any claim arising out of these Terms or the Service will not exceed one hundred U.S. dollars ($100).

13. Indemnification

You agree to indemnify and hold harmless NJAC and its directors, officers, employees, volunteers, and contractors from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if you violate these Terms. You may stop using the Service at any time. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and indemnification — will survive.

15. Governing law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any dispute arising out of these Terms or the Service will be resolved exclusively in the state or federal courts located in New York, New York, and you consent to the jurisdiction of those courts.

16. Changes to these terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, if the changes are material, notify you through the Service. Your continued use of the Service after a change becomes effective constitutes your acceptance of the updated Terms.

17. Contact us

Questions about these Terms? Email us at njac@njaclaw.org.